Last updated · 2026-05-08
The site does not currently sell anything; this policy describes what will apply once ME-TUEY v1.0 is available for purchase.
14 days, no questions
If ME-TUEY is not for you within 14 days of purchase, email support@me-plugins.com and we refund. No questions, no proof of malfunction required. Refunds are issued through Paddle (our Merchant of Record) and settle to the original payment method within 5–10 business days. The 14-day clock starts at the moment of download (or first installer access, whichever is sooner).
EU consumer cancellation right
The EU Consumer Rights Directive grants a 14-day withdrawal right for downloaded digital content unless you explicitly waive it before downloading. Even where you have waived it (the standard Paddle checkout includes this waiver to enable instant download), we honour the same 14-day window via the no-questions flow above. EU consumers therefore receive at least the same protection as the Directive grants, regardless of waiver state.
Effect of refund
On refund, your licence is revoked. The plugin will detect the revocation on its next heartbeat (within 7 days) and enter demo mode. If you have downloaded the installer, you are asked to delete it.
Beta builds
Pre-release / beta builds are not for sale and are not subject to a refund policy. They are licensed under the same EULA; access is granted at our discretion to invited testers.